If you placed an order through an experience powered by Shoppable, Shoppable's Shopper Support team is here to support you.
If you placed an order through an experience powered by Shoppable, Shoppable's Shopper Support team is here to support you.
How do I contact Shopper Support (Customer Service) about an order I placed?
Please contact the support team HERE.
Contacting The Merchant or Retailer:
If you have received the order confirmation from the retailer and have your Order Confirmation number from the retailer, we recommend you reach out to that retailer/merchant directly with your question. If you are unsure who to contact, please contact the Shoppable'e Shopper Support team and we would be delighted to assist you.
Who Is Shoppable?
Shoppable is an e-commerce technology company helping companies create "buy it now" experiences for shoppers. Shoppable is based in New York City and has been around for more 12+ years. We work with many of the largest, best-known brands around the globe.
Why does my credit card say 'shoppable'?
Shoppable pre-authorizes your card to ensure your billing information is correct. If it isn't, we'll let you know during the checkout process so you can correct it. For additional details on this, please see this help center article.