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FAQs for Merchants
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Shoppable® Ad Experience™
Shoppable® DTC Lite ™
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Help Center
Shoppable® Technology
Shoppable® Technology
Shoppable Setup Docs
General
Reporting
Orders & Shopping Experience
Shopper FAQs
My Account & Billing
Billing
User Accounts
Data Security & Compliance
Merchants & Product Catalog
FAQs for Merchants
Customer FAQs on Merchants & Products
Shoppable® Ad Experience™
Shoppable® DTC Lite ™
Shoppable® Technology
Does the product catalog API provide access to all included merchants?
What does Shoppable do to ensure that service stability?
Can I make my Squarespace site Shoppable?
What patents do you hold, and why is that important?
What is 'DTC Lite'?
Should I use the API Solution or Shoppable® DTC Lite?
How are shipping fees calculated?
Where can I find Shoppable's developer documentation?
Can we supply our own terms of service and privacy policy to place on the checkout page?
Can the user have more than one set of shipping/ payment info stored? ex: user stores multiple credit cards and chooses one to checkout?
Can we get the promotion period/discount price time frame in the product?-
Part number: what is the part number in the product API?
How often is your product catalog updated?
Shoppable Setup Docs
How to Set Up Shoppable® DTC Lite (v5)
Shoppable APIs Documentation
Shoppable® Order API v4
How to Set Up a Shoppable® Ad Experience ™?
General
How do I place a test order?
Are products in staging different than in production?
What is Shoppable Content?
How do I report a bug?
What device versions do you support and test for?
What platforms does Shoppable integrate into?
Can we use our Shoppable license on both our mobile app and our website?
Who sends the confirmation email and order tracking information?
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