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Help Center
Merchants & Product Catalog
Shoppable® Technology
Shoppable Setup Docs
General
Releases
Reporting
Orders & Shopping Experience
Shopper FAQs
My Account & Billing
Billing
User Accounts
Data Security & Compliance
Merchants & Product Catalog
FAQs for Merchants
Customer FAQs on Merchants & Products
Shoppable® Ad Experience™
Shoppable® DTC Lite ™
Merchants & Product Catalog
What is the difference between an "Open Merchant" and a "Private Merchant"?
Why do I see a product available on a merchant's website, but it is not available to add to my site?
Can we get any low-stock warnings?
How do I get access to more Merchants?
How do I refer a merchant or retailer to Shoppable?
Can modifications be made on the catalog images
What if I want to include a retailer that isn't a part of your offering?
FAQs for Merchants
What commission do merchants pay?
How do I add Shoppable as a Sales Channel to my Shopify site?
Do merchants have to pay to join?
Are any products prohibited from being sold through Shoppable's platform?
How do I apply to be a Shoppable Verified Merchant?
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Customer FAQs on Merchants & Products
Who pays the commissions out and how often?
How often do merchants supply you with new product information?